How do I sign up?
All registrations will be processed online. Check the registration page of this website for the link. If you have any questions, please call the Olympic Center Arena Office at 518-523-1655.
What are the ID cards used for?
The ID cards are primarily used to check into the sessions that you have pre-registered for. Each ID card is scanned to make sure the skater is on the correct session. Additionally, the cards provide admission to the Saturday Night Ice Shows, Freaky Fridays, the Lake Placid Summer Figure Skating Championships and the Lake Placid Ice Dancing Championships.
How can I sign up for lessons?
Private coaching is available for all disciplines -- freestyle, moves in the field, dance, pairs and figures. Please make all coaching arrangements directly with the coach of your choice using the contact information provided on this website.
Do I need to sign up in advance for group classes?
No. Simply purchase a group lesson ticket at the Box Office and go to the class of your choice.
How do you purchase tickets for classes and private lessons?
Tickets for private instruction, on- and off-ice group classes and extra ice tickets can all be purchased at the Olympic Center Box Office. Their hours are: Monday-Friday 8:30am-5:00pm, Saturday 9am-5pm and Sundays during orientation. You can leave a credit card permission form on file at the Box Office for your child to use to purchase tickets. We strongly recommend that you purchase tickets on a weekly basis as there are NO REFUNDS on unused, lost, or stolen lesson tickets. Tickets may be exchanged at the Box Office for another professional.
What is your refund policy?
There will be no refunds on lockers, testing, extra ice cards or harness cards. Refunds will only be given for unused lesson tickets, on-ice and off-ice classes and ice time when the skater misses two or more weeks of continuous ice time due to a documented medical reason. Refund requests must be made in writing to the Arena Office with a doctor's note attached. Refunds are subject to a 15% filing fee and take 4-6 weeks to process. If a refund is approved, a check will be mailed to the address specified. Please note: THERE ARE NO REFUNDS FOR LOST OR STOLEN LESSON TICKETS. THEY ARE TREATED LIKE CASH.
Where can my child stay in Lake Placid ?
The Olympic Center offers supervised housing for skaters at the National Sports Academy.
Lysek's Boarding House also offers summer housing for skaters. You can call them directly for more information at 518-523-1700.
The Lake Placid Visitor's Bureau also has a comprehensive list of hotels, motels, bed & breakfasts and realtors for condo and townhouse rentals. Their website is: www.lakeplacid.com
I cannot come with my child. How do they get to Lake Placid ?
The NYS Olympic Regional Development Authority can arrange transportation to and from Albany, Plattsburgh or Saranac Lake. Please call the Arena Office at 518-523-1655 for more information.
Can my coach from home come?
We always welcome guest professionals. They should call the Arena Office at 518-523-1655 for more information.
Does the schedule stay the same during competitions and test sessions?
The weeks of the free skating and ice dancing competitions and test sessions will not be sold. If there is ice available, you may buy a punch card and use it to walk on to available sessions. ORDA reserves the right to change the schedule for special events, etc. PLEASE CHECK THE FIGURE SKATING BULLETIN BOARDS REGULARLY FOR ANY CHANGES.
We want to extend our stay in Lake Placid now that we are already here. Can we do that?
Of course! We will gladly upgrade your plan for the difference plus a $10 filing fee.
Why does my skater want to do on-ice group classes?
We feel that the on-ice classes are a great way for your skater to benefit from all of the elite coaches in Lake Placid . There are a wide variety of classes available to work on all aspects of your child's skating.
What are the off-ice classes like?
As you know, what you do off-ice affects what happens on it. Our off-ice training program is designed to maximize performance through conditioning, strength, flexibility and style. Each class adds something unique.
Can my skater eat at the arena?
The Gold Medal Café is open from 8:30am-3:30pm Monday through Saturday for breakfast and lunch. It is located between the 1932 and 1980 Rinks.